Owner FAQs

• Am I required to make my property available to Section 8?

  In California, you cannot have a “No Section 8” policy and must accept and review all applications regardless of income source.

• Are you licensed?

  Yes, we are a licensed property management company, ensuring that we comply with all relevant industry standards and local regulations.

• Can tenants reach you after hours?

  Yes, we provide an emergency contact for urgent issues that arise outside of regular business hours. For general inquiries, we handle them during normal business hours.

• Can you put the money directly into my account?

  Absolutely! We offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income directly into your account.

• Do I get to see the lease or sign it?

  As an owner, one of the benefits of hiring ACL Property Management is that we have hundreds of hours of training, including and especially Fair Housing Laws. When under our management, we handle all of the selection of tenants so owners don't fall victim to legal trouble.

• Do you sell real estate too?

  Yes! While our primary focus is property management, we also offer real estate sales services. If you’re considering buying or selling, we’d be happy to discuss your options.

• How and when do I get my checks?

  Owner disbursements are typically made on a regular schedule, either through direct deposit or check, after rent is collected and any expenses are accounted for.

• How is rent collection handled?

  We offer multiple rent payment options, including online payments, to make the collection process easy for both you and your tenants.

• How long of a lease do you sign?

  Lease terms generally range from 6 to 12 months, but we can adjust based on market conditions and time of the year home is vacant.

• How much security deposit do you charge the tenant?

  Security deposit amounts are set according to market standards and legal requirements, generally matching the rent amount. The exact deposit may vary depending on the rental price and tenant qualifications. Generally, if you own more than two rentals, deposits are limited to one month by law.

• How soon can you start managing my property?

  We can start managing your property as soon as the necessary agreements are in place and the property is ready for leasing.

• What type of properties do you manage?

  We manage a variety of properties, including single-family homes, townhomes, condos and small multi-family units.

• What type of reports do I get and how often?

  You’ll receive regular financial statements detailing rent collections, expenses, and maintenance updates and an annual income/ expense report. Additional reports can be provided upon request.

• Who holds the tenant security deposit?

  Tenant security deposits are held in a dedicated Trust account, as required by State Law.

If you have more questions, don’t hesitate to contact us! We’re always here to help.