Testimonials

"After working with Charles for 10 years now, I can confidently say I have never met a more engaged and a more ethical property manager than Charles Lassey. With Charles, I never had to worry about a single thing. All issues from tenants were taken care of promptly including finding the right kind of tenants in a rapid manner.

What sets Charles apart is that he doesn't just do what is bare minimum for the job. He goes above and beyond - like finding the most affordable but reliable handy men, vetting the renters properly and thoroughly, suggesting when making certain repairs could lead to asymmetric rent increases (this was big for me!), coordinating and taking care of everything between repairs and complaints with just the right amount of communication with me without overwhelming me, upkeep between tenants, etc. I will be engaging Charles again next year if I end up buying another property. I have also referred several of my friends to Charles some of who went on to engage him and are sincerely happy with him. Great job, Charles!"

"I've been working with Charles of ACL Property Management for over 13 years and I feel so grateful for this company! As the manager of several properties in the East Bay, it can be challenging to navigate the ever changing laws governing landlords / property managers. However, Charles is an expert in this field, is extremely knowledgeable and well versed in rental housing laws. His insights and advice have been invaluable to me and over the years and have saved me thousands of dollars. Charles has the unique talent of being professional while at the same time making you feel like you're getting advice from a friend who has your best interest at heart. I feel so grateful to have found ACL Property Management and highly recommend this company to property owners, managers and anyone else who is in need of Property Management Services."

"I do not review or give recommendations lightly but felt not only was this well deserved but earned. EXEMPLARY, INTEGRITY, TRUSTWORTHY are the words that comes to mind. I have been client of ACL and Charles Lassey for the past 2 years. He and his team have been outstanding in every aspect of the rental experience. Their communication and attention to issues that arose were on point and resolved quickly. His professional yet caring attitude is not reserved just for the homeowner but also the tenant experience. Whether you're looking for a property manager or a place to rent, look no further. Charles Lassey and ACL Property Management are what you're looking for."

"I hired ACL property Management a few years ago. I have found them very approachable, prompt and professional. They have good experience in keeping the tenants happy and the house occupied. They keep me posted for any developments and issues promptly. Best of all, the broker knows the law to the dot."

"Charles was recommended by a friend. Since Charles took over management of my rental property, I have not worried about the property at all. Charles is very knowledgeable, personable, and easy to talk to. I am very happy with his management services and would highly recommend him to others."

"We are loving all of the space that we have in our new home, and finally getting close to having it all unpacked. You guys have also been a joy to work with thus far... Looking forward to continuing the relationship, and we will definitely be recommending your company to our friends as a need arises."

"Charles Lassey is managing my property at Pittsburg, CA. Charles has been one of the most professional agents I have seen in real estate. Quite meticulous and he does a great job of tracking every penny and being thorough with documentation and invoices. I would give him my next property to manage when I buy it. Good work Charles."

"Excellent customer service!!! Best realty company I’ve had by far. Charles was very easy to communicate with and the application process was quick and easy. I would recommend renting at ACL property to anyone. There homes are in great condition and the house that I rented from was in a very nice family neighborhood."

"I am glad to use ACL Property Management to manage my house. Charles was very patient and professional to rent out my house within one month. Charles also takes care of all tenant issues and keeps me no hassle. ACL Property Management provides very detailed monthly statement and year tax report. I highly recommend them."

"I thought there was no hope for my house, it will never sale because all the houses look similar and their owners wanted to short sale as well. I thought I’m gonna be wasting thousands of dollars a month to avoid foreclosure and pay for a house I didn’t even live in. Several months later my agent at the time recommended Charles to handle my short sale. As soon as we met I automatically felt he was trusting, organized, super friendly and efficient. He was so on it with the questions and paper work that it made me more organized. A few months later my house was sold! Thank God for Charles. Because of him I am no longer in bondage of paying thousands of dollars for a house I didn’t want to live in. Charles is the way to go!"

"Two years ago I had to find a property manager for my house coz I was moving to china for work. Luckily I found ACL Property Management. So far it has been a smooth ride. I would recommend them any time. Keep up good work!"